Privacy

Introduction

At Obsgyn London, we take the protection of your personal data seriously. We comply with the UK Data Protection Act 2018, the UK General Data Protection Regulation and all applicable data protection and confidentiality laws. For the purposes of data protection legislation, Obsgyn London is the data controller.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use our services or visit our website. Please read this policy carefully so you understand how your information is handled and what rights you have.

Information We May Collect

We keep records about your treatment and care in both electronic and paper formats. Information may include:

• Personal Details: Name, address, date of birth and contact details.
• Emergency Contact: Next of kin or emergency contact details.
• GP & Referrals: GP details and referral information.
• Clinical Data: Appointment records, correspondence, clinical notes, and medical reports.
• Diagnostic Results: Blood tests, scans, and other investigations.
• Treatments: Treatment plans and prescriptions.
• Communications: Website forms, emails, and telephone call recordings for quality and training purposes.
• Feedback: Surveys or reviews you choose to provide.

How We Use Your Personal Data

We only use your data for lawful purposes and where there is a clear legal basis. We use your information to:

• Provide safe and effective medical care and support ongoing treatment.
• Communicate with other healthcare professionals involved in your care.
• Manage appointments, administrative processes, and billing.
• Meet legal and regulatory obligations or prevent fraud.
• Improve our services through feedback and audits.

How We Protect and Store Your Data

Information submitted through our website is encrypted using Secure Socket Layer (SSL) technology. Data is stored on secure servers and accessed only by authorised personnel. We maintain physical, electronic and organisational safeguards to prevent unauthorised access, loss or misuse of personal data.

Sharing Your Information

We only share your information where necessary for your care or where required by law, such as with your GP, consultants, laboratories, or insurance providers. We do not share identifiable information with third parties for marketing purposes. Information is only disclosed without consent in cases of serious risk of harm or legal obligation.

Your Rights

Under data protection law, you have the right to access your personal data, request corrections, or request deletion where legally permitted. To request access to your records, please write to our Practice Manager with your full name, address, date of birth and details of the information requested. We may require identification before releasing records.